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Request for Committee Action

A briefing memo explaining the purpose, background, and impact of the requested action.
Small Business Program Review (RCA-2020-00004)

ORIGINATING DEPARTMENT
Community Planning & Economic Development
To Committee(s)
# Committee Name Meeting Date
1 Economic Development & Regulatory Services Committee Jan 7, 2020
Lead Staff:
Erik Hansen
Presented By:
Erik Hansen
Action Item(s)
# File Type Subcategory Item Description
1 Receive & File Report

Receiving and filing the Small Business Program Review report, findings, recommendations, and short term action steps. 

Ward / Neighborhood / Address
# Ward Neighborhood Address
1. All Wards
Background Analysis

Introduction
A staff team from the Department of Community Planning and Economic Development (CPED) comprised of people from the Business Development and Small Business teams reviewed CPED’s small business financing and technical assistance programs during the summer and fall of 2019.  This team engaged 36 individuals representing 22 program partners in the review of five small business financing programs, two components of the Great Streets program, and the Business Technical Assistance Program (B-TAP).  The review evaluated the impact and alignment of the programs with new City policies from the Minneapolis 2040 Comprehensive Plan and the Strategic & Racial Equity Action Plan (SREAP) to better understand how the City can continue to remove barriers to small-business development throughout Minneapolis. 

Overall, while not an explicit component of the most programs’ design, data show that the City’s small business lending and technical assistance programs serve a higher percentage of Black, Indigenous, and People of Color (BIPOC) clients than the proportion of BIPOC business owners in Minneapolis.  While the review found that the City’s investments do have impacts on targeted entrepreneurs, it also found a general lack of awareness of the programs and other areas to improve outcomes. 

Building on the success of the programs, there are opportunities to improve their impact and further align them to current City policy priorities, SPREAP metrics of urgency, and address SPREAP vital few project. The findings, proposed recommendations, and next steps summarized below describe the opportunities. 

Key Findings of the Review

  • Existing programs all connect generally to one or more Minneapolis 2040 policies. 
  • While the programs do not necessarily have explicit goals related to racial equity, in practice, our financial and technical assistance programs serve a higher percentage of BIPOC clients than the proportion of BIPOC business owners in Minneapolis.
  • The Great Streets and B-TAP programs provide needed tools which support community-based organizations across the City.
  • Our small business lending programs are weighted towards investment in buildings and equipment.  Over 70% of the City’s investment in small business support programs is tied to investments in physical capital.  These types of investment are a necessary component to small business support, and the City’s programs fill an important gap in the private market, but physical capital is only one component of what small businesses need to succeed.   
  • The implementation of our programs is highly partner-dependent, which has benefits and risks.   
    • Key benefits include:
      • The City’s funds can go further by eliminating the need for direct administration and leveraging private and other philanthropic money raised by partners. 
      • Community level work can allow for more culturally responsive, geographically relevant services and outcomes.
    • The downsides of this model include:
      • Clients sometimes do not realize that the City sponsors the program since they primarily interact with partners and those partners hold the relationship with businesses in large part.
      • Organizational capacity is not consistent across organizations or geography.  A business’ experience may be different depending on where its located or which organization the business engaged, opening room for variation in service.  
  • We don’t have complete data about the results of our programs and investments.  While we track certain outputs from our programs (e.g. numbers of loans made, entrepreneurs coached, etc.), there aren’t methodologies in place or available to track business outcomes or measure the impact of our investments (e.g. growth in sales, jobs, business ownership, etc.)
  • Demographic data of participants, too, is incomplete. 

General Recommendations

Adoption of Minneapolis 2040 and the SREAP formalize the City’s focus on equitable economic development.  But making change is not without challenges.  Without added resources, any changes will necessarily involve tradeoffs within existing resources and programming.  The high-level priority recommendations are:

  1. Establish consistent mechanisms for all small business programs to track demographics of participants, and meaningful outcomes for the businesses.
  2. Encourage collaboration between our partners, both within and across programs, to connect clients to the services they need. 
  3. Explore ways to increase businesses’ access to direct professional services (e.g. accounting, architects, design, legal).
  4. Implement targeted, coordinated communication, marketing, and promotion of City programs with a specific focus on BIPOC entrepreneurs.
  5. Continue to examine barriers to capital access, especially ways to address the working capital needs of emerging businesses and to support opportunities for established businesses to own their real estate. 

Staff will prepare a workplan to address these recommendations and the Action Steps listed in the next section of this report and return, when needed, to the City Council for additional approvals. These Action Steps include steps to operationalize elements in the 2020 City budget to support Cultural Districts. 

Action Steps

General alignment

Decision process and timeline

Move B-TAP into the Small Business Team. 

Staff action, effective January 1, 2020.

Design and implement an awareness building marketing campaign on business resources.

Staff action, 2020 Small Business Team workplan element.

Develop and implement uniform racial data collection process for all small business programs.

Staff action, 2020 Economic Policy & Development division workplan element.

Evaluate and set the role of external advisors, such as the program partner organizations and participating entrepreneurs, in on-going review of programs.

Staff action, 2020 Economic Policy & Development division workplan element.

Establish timeline for periodic Small Business Program process review and reporting schedule.

Staff action, 2020 Economic Policy & Development division workplan element.

Continue to implement the new software system for program data tracking.

Staff action, 2020 CPED workplan element.

Program changes

Decision process and timeline

2% Loan

Review working capital as an eligible use.

Council action, 2020 Business Development workplan element.

Allow financing of commercial vehicles for emerging businesses.

Council action, 2020 Business Development workplan element.

Increase lending limits. 

Council action, expected ordinance change, 2020 Business Development workplan element.

Increase lending limits to help established businesses acquire and occupy their own property.

Council action, expected ordinance change, 2020 Business Development workplan element.

Great Streets

Review guidelines and reset eligible areas to conform with Minneapolis 2040.

Council action, 2020 Business Development workplan element.

Maintain Façade Improvement Program and increase eligible uses to include interior system improvements for businesses in Cultural Districts, complete additional evaluation of match and bid requirements, and produce best-practices materials and trainings.

Council action, 2020 Business Development workplan element.

Maintain Business District Support program adding in new Cultural District arts related uses and complete additional evaluation of options for standardized data and outcome tracking, support for on-going programming, and general organizational support. 

Staff action, 2020 Business Development workplan element.

B-TAP

Review contracting requirements to remove barriers to better serve entrepreneurs and improve outcomes consistent with recommendations listed in report.

Council and Staff actions, 2020 Small Business Team workplan element.

Develop and implement, in concert with Nexus Community Partners, a co-op incorporation or employee-owned conversion support component of the C-TAP program for Cultural Districts.

Council action, 2020 Small Business Team workplan element.

Other financing programs

Maintain the Alternative Financing and Homegrown Small Business programs, include these programs in marketing program and reevaluate after 2020.

Staff action, 2020 Business Development workplan element.

Discontinue Health and Safety Loan program and evaluate re-programming funds into a more flexible source.

Council action, 2020 Business Development workplan element in partnership with Health Department.

Create program guidelines for the Commercial Property Development Fund

Council action, 2020 Economic Policy & Development workplan element.

Small Business Financing Programs Reviewed

The program review examined the following City programs administered by CPED, often through community-based partner organizations:    

Program Name

Year created

Purpose

Usage

2% Loan

1986

2% Loan provide financing to small Minneapolis businesses (retail, service or light manufacturing) to purchase equipment and/or to make building improvements.[1]

46 loans- $2.4M CPED amount; $16.5M private leverage

(2018)

Total CPED amount 2000-2019 $39M

Alternative Financing

2007

The Alternative Financing program provides Islamic-compliant financing without interest to small businesses to make building improvements and/or to purchase certain equipment.[2]

1 loan - $25k CPED amount; $25k private leverage (2018)

73 loans (2007-2019)

Homegrown

2011

Homegrown Small Business Fund provides financing to small food producers, manufacturers, growers and certain farmer's market vendors that process, grow and manufacture food products.[3]

2 loans (2018) - $20k CPED amount; $25k private leverage (2018)

9 loans (2011-2019)

Health and Safety

2013

The Business Health and Safety Loan Program provides financing to small businesses to make minor improvements to achieve health and safety code requirements.[4]

0 loans (2018)

5 loans (2013-2019)

Working Capital Loan Guarantee

N/A

N/A[5]

1 guarantee (2019)

110 Guarantees (2000-2013)

Great Streets Programs Reviewed

Program Name

Purpose

Usage

Façade Grants

The Façade Improvement Matching Grant Program helps revitalize and sustain the economic vitality of the city’s commercial districts through public/private investments in façade projects for commercial properties.[6]

100 grants in2018

Business District Support Grants

The City Council awards Business District Support (BDS) grants to not-for-profit organizations with the capacity and mission to perform business district revitalization and economic development work.[7]

18 contracts awarded in 2019 with business support organizations

B-TAP Programs Reviewed

Program Name

Authorization/ Year created

Stated Purpose

Usage

B-TAP (Core)

Council Action, 2012

The City of Minneapolis Business Technical Assistance Program (B-TAP) funds community-based organizations to provide business consulting services to support new business development, retention, and growth.  B-TAP allows the City to expand its capacity by contracting with local, non-profit, business development organizations that already have community organizing power, cultural competency and technical skills. B-TAP contracts are given annually[8]

391 participants (2018)

C-TAP

2015

The Co-operative Technical Assistance Program (C-TAP) provides assistance to groups interested in creating a co-op to existing co-ops within the City of Minneapolis.

25 participants (2018) 

D-TAP

2016

The Small Developers Technical Assistance Program (D-TAP) offers a training course to give real estate developers the technical knowledge to assess and implement their real estate projects.

118 participants (2018)

E-TAP

2018

The Energy Technical Assistance Program (E-TAP) supports the implementation of energy cost-savings practices into everyday operations in small businesses located in the City of Minneapolis.

50 participants (2018)

B-TAP Professional Series

2017

A series of events where local professional experts provide training or technical assistance on topics that help take businesses to the next level, or address opportunities to support small business growth.

65 participants (2018)

B-TAP Plus/101

2014

A training opportunity for community partners and city employees to learn how different departments within the City of Minneapolis interact with businesses.

35 (2018)

Acknowledgements

Thank you to the following external partners who took the time to speak with staff for this review 

  • African Development Center - Nasibu Sareva, Hibo Abdi, Rich Thomasgard
  • African Economic Development Solutions - Gene Gelgelu
  • Bii Gii Wiin - Kit Fordham
  • Downtown Council - Dan Collison
  • Hennepin Theater Trust - Joan Vorderbruggen
  • Hmong American Partnership - Kim Facile, Chong, Tee (Fouatee) Yang, Susan Pha
  • Lake Street Council - Allison Sharkey, Theresa Swaney
  • Latino Economic Development Center - Henry Jimenez
  • Metropolitan Consortium of Community Developers - Lee Hall, Mara O’Neil, Greg Gramza
  • Metropolitan Economic Development Association - Dan Holmquist, Uri Camarena, Verena Getahun
  • Native American Community Development Institute - Robert Lilligren 
  • Neighborhood Development Center - Shahir Ahmed 
  • New American Development Center - Asad Aliwey
  • Northeast Bank - Dusten Johnson
  • Northeast Minneapolis Chamber - Christine Levens
  • Northside Economic Opportunity Network - Warren McLean, Stephen Obayuwana, Ann Fix
  • Powderhorn Park Neighborhood Association - Tabitha Montgomery
  • Seward Redesign - Renee Spillum, Shaina Brassard
  • Southwest Business Association - Roger Worm
  • Sunrise Bank - David Scott
  • West Bank Business Association - Jamie Schumacher
  • West Broadway Business and Area Coalition - Devon Nolan, Felicia Perry

The core project team included the following CPED staff

  • Becky Shaw, Sr. Economic Development Specialist
  • Emily Peterson, Business Training Coordinator
  • Erik Hansen, Director Economic Policy & Development
  • Jim Terrell, Principal Project Coordinator
  • Judy Moses, Sr. Economic Development Specialist
  • Lisa Passus, Project Coordinator
  • Miles Mercer, Manager Business Development
  • Rebecca Parrell, Sr. Project Coordinator
  • Zoe Thiel, Manager Small Business Team 

[1] http://www.minneapolismn.gov/cped/ba/cped_two_percent

[2] http://www.minneapolismn.gov/cped/ba/cped_alternative_financing

[3] http://www.minneapolismn.gov/sustainability/homegrown/WCMS1P-129854

[4] http://www.minneapolismn.gov/sustainability/homegrown/WCMS1P-129854

[5] While guarantees have been used at various points in time, there has not been a formal/defined program

[6] http://www.minneapolismn.gov/cped/ba/cped_great_streets_home

[7] http://www.minneapolismn.gov/cped/ba/cped_great_streets_home

[8] https://lims.minneapolismn.gov/Download/PriorFileDocument/-41263/WCMS1P-134674.PDF

FISCAL NOTE
  • No fiscal impact anticipated